Capacity Optimization Suite
Give Healthcare Teams the Power to
Optimize Schedules and Workflows
Managing provider schedules shouldn’t be a manual, time-consuming process. Yet many healthcare systems rely on outdated processes and workflows that fail to account for real-world provider availability, leading to overbooked calendars, scheduling conflicts, and administrative strain.
Clearstep’s Capacity Optimization Suite puts healthcare teams in control, offering AI-driven automation, real-time analytics, and configurable workflows that streamline operations without sacrificing flexibility.
Smarter Scheduling Without the Complexity
Healthcare providers have unique scheduling needs. Some restrict certain appointment types to specific days, while others have rotating availability or site-based preferences that must be considered. Traditional systems force health systems into rigid scheduling structures that don’t adapt to these realities.
With a dynamic AI capacity management tool for healthcare, Clearstep allows organizations to:
Set custom scheduling preferences at the provider, location, and system level- Enable self-scheduling with guardrails, ensuring patient bookings align with real-world provider availability
- Balance provider workloads automatically, reducing bottlenecks and administrative overhead
By eliminating manual adjustments, Clearstep’s AI management tool helps providers optimize their schedules, improve patient access, and reduce inefficiencies—without adding an administrative burden.
Configurable Workflows & Decision Trees
- Customize scheduling workflows without IT intervention
- Adapt rules in real time, preventing overbooking and misalignment
- Streamline operations across multiple sites with CMS cross-site capacity management
Real-Time Insights to Drive Data-Driven Decision-Making
Capacity management isn’t just about scheduling—it’s about anticipating demand and optimizing resources before problems arise.
With predictive analytics in healthcare, Clearstep enables organizations to:
- Forecast patient demand and adjust provider schedules accordingly
- Identify scheduling inefficiencies that impact care delivery
- Leverage triage data to improve resource planning and staffing decisions
By using AI to proactively manage and optimize capacity, healthcare systems can increase provider efficiency, mitigate staff burnout, reduce appointment bottlenecks, and improve patient throughput.
Capacity Optimization Suite FAQs
This suite is an AI management tool designed to reduce administrative burden, eliminate scheduling inefficiencies, and give care teams more control over how appointments are managed. Instead of relying on manual scheduling adjustments, healthcare providers and administrators can configure appointment rules, automate workflows, and optimize resource allocation—all in one platform.
Yes. Many healthcare providers have specific scheduling needs, such as limiting certain visit types on certain days or preventing overbooking. Clearstep’s scheduling engine allows healthcare organizations to customize schedules at the provider, location, and system level so that appointments align with real-world availability.
By automating repetitive administrative tasks, reducing scheduling errors, and providing real-time insights into patient demand, Clearstep’s Capacity Optimization Suite helps organizations use provider time more effectively. With better capacity management in healthcare, clinicians spend less time dealing with scheduling issues and more time focused on patient care.
Yes. The Capacity Optimization Suite enables asynchronous and synchronous care routing, ensuring that virtual and in-person appointments are scheduled appropriately and that patients are directed to the right care setting.
Clearstep’s predictive analytics in healthcare allows organizations to anticipate demand, adjust staffing, and optimize scheduling based on real-time data. By identifying trends in patient flow and provider availability, health systems can make proactive decisions that improve efficiency and patient access.
Yes. Clearstep’s AI management tool seamlessly integrates with major EHR platforms, call center systems, and telehealth solutions, making implementation smooth and ensuring that health systems don’t have to overhaul existing workflows.
This AI-powered workflow optimization solution is ideal for healthcare systems, physician groups, and multi-site organizations that need better dynamic capacity management for healthcare. It’s particularly valuable for organizations looking to reduce administrative workload, improve provider satisfaction, and streamline scheduling at scale.
Boost Care Team Capacity and Operational Efficiencies with Clearstep.
